Privacy Policy

1. Introduction

This Privacy Policy explains how Beyond Visual (“we,” “us,” or “our”) collects, uses, handles, and protects information when you visit our website at https://beyondvisual.in/ or communicate with us regarding architectural lighting and facade illumination consultation.

We are committed to processing personal data in accordance with applicable Indian privacy legislation, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000 together with applicable rules.

2. Information We May Collect

Beyond Visual is an architectural studio website. We do not operate customer accounts, e-commerce storefronts, or consumer subscriptions. We only collect personal information that you voluntarily choose to share with us for legitimate business purposes.

3. Contact Form and Inquiry Information

When you submit a project inquiry through our contact form or contact us via email or telephone, we may collect:

• Contact Information: Your full name, business or personal email address, and telephone number.
• Professional Details: Your company, design firm, builder organization, or role.
• Project Specifics: Building typology (commercial, residential, hospitality, landscape), project location, and your architectural lighting aspirations or design briefs.

We request that you do not submit sensitive personal information—such as financial card numbers, passwords, government identifiers, or confidential personal data—via general web inquiry forms.

4. How We Use Information

We process your inquiry data strictly for legitimate and specified business purposes, including:

• Responding to your inquiries and technical lighting questions.
• Evaluating architectural project feasibility and discussing potential consultation scopes.
• Scheduling calls, meetings, or site-related design dialogues.
• Maintaining necessary internal records of business correspondence.
• Fulfilling any legal or regulatory obligations under applicable Indian law.

5. Communication and Follow-up

We communicate with you via telephone, email, or messaging channels solely in direct response to your initiated inquiries. Beyond Visual does not engage in automated spam campaigns, unsolicited cold marketing, or the bulk sale of contact databases.

6. Cookies and Website Analytics

Current Practice: The Beyond Visual website is a lightweight, static HTML website. We do not use third-party behavioral advertising pixels, cross-site trackers, or invasive profiling cookies.

Future Practice / Standard Server Logs: Standard web hosting infrastructure may record routine technical access logs (such as IP addresses, browser user agents, and referral URLs) for operational uptime, security monitoring, and DDoS defense. If aggregated website analytics (such as privacy-friendly, anonymized traffic counters) are introduced in the future, this policy will be promptly updated.

7. Third-Party Services

We may utilize reputable third-party services to support website operations:

• Google Maps: Used to display our Ahmedabad studio address for visitor convenience.
• Google Fonts: Used to render typography consistently across modern web browsers.
• Email & Hosting Providers: Secure email infrastructure and hosting facilities that transmit and store electronic communications.

These service providers handle data according to their own independent privacy documentation.

8. Data Sharing and Disclosure

Beyond Visual does not sell, rent, lease, or trade your personal information to third parties for commercial or marketing purposes. We will only disclose inquiry information:

• With your explicit instruction or consent (for instance, coordinating with an engineering or architectural consultant on your specific project).
• To comply with a valid court order, legal process, or lawful request by Indian government or regulatory authorities.
• To protect the legal rights, safety, or property of Beyond Visual, our clients, or the general public.

9. Data Retention

We retain project inquiry records and correspondence only for as long as reasonably necessary to fulfill the business purposes for which it was gathered, conduct potential follow-up consultations, resolve disputes, or satisfy applicable Indian statutory retention periods. When information is no longer needed, it is deleted or anonymized securely.

10. Data Security

We implement reasonable technical and organizational safeguards to protect your personal details against unauthorized access, loss, alteration, or misuse. Our website employs HTTPS (TLS/SSL encryption) in transit, and administrative access to business communication channels is strictly restricted to authorized personnel.

11. Individual Privacy Rights and Requests

In accordance with applicable provisions of the Digital Personal Data Protection Act, 2023, you have rights regarding your personal data held by Beyond Visual:

• Right to Access: You may request a summary of the personal information we hold about you.
• Right to Correction & Updating: You may request corrections to any inaccurate, misleading, or outdated personal data.
• Right to Erasure: You may request the deletion of your personal contact data, subject to any statutory or legal retention requirements.
• Grievance Redressal: You may write to us if you have any questions or grievances regarding how your information has been processed.

To exercise any of these rights, please send a written request to info@beyondvisual.in. We will acknowledge and review your request promptly.

12. Children's Privacy

Our Website and professional architectural lighting offerings are directed at businesses, professionals, and adults over the age of 18. We do not knowingly collect personal information from minors.

13. External Website Links

Our Website may contain links to external third-party resources. Beyond Visual has no control over the privacy practices of external platforms, and we encourage you to review the privacy notices of any external site you visit.

14. Policy Updates

We may revise this Privacy Policy periodically to reflect technological updates, changes in our business operations, or statutory amendments in applicable Indian law. Any updates will be published directly on this page with an amended effective date.

15. Contact Details & Privacy Officer

If you have any questions regarding this Privacy Policy or wish to make a data request, please contact us: